So I learned a new term after reading Stephen Covey’s book, “The 7 Habits of Highly Effective People“. The term is “Empathic Listening”. In short, empathic listening is the art of actually caring about someone you’re talking to. The goal is to first seek to genuinely understand a person, and then to be understood. When someone discerns that you’re actually taking initiative to clearly understand them, it’s more likely that they’ll reciprocate …